Frequently Asked Questions


Is the water baby safe?

Safety is our chief concern. Our floatie design ensures a comfortable and secure fit around your baby's neck. When used correctly, there is no weight pressure on your baby's neck, no risk of strangulation, and no risk of your baby slipping out.  Your baby's chin rests on the built-in chin rest and the floatie does not constrict breathing.  You can even try it on yourself before putting it on your baby!  If you have any concerns, please consult us and/or a doctor or pediatrician before using the floatie.  

All printing is done on the inner surfaces of the floatie, so that it will not rub off on you or your baby.  The water baby features two separate air chambers, each secured with tight fitting air locks. Our floaties are made with high grade, phthalate-free, lead-free PVC that is thicker and more durable than the industry standard. Our products have met and exceeded international health and safety standards. However, as secure and safe as our products are, please do not leave your children unattended by or in any body of water.

Water baby neck floatie is a toy. It is not a swim aid, personal floatation or life saving device, nor is it not approved as a floatation device by the Coast Guard. 


When and where can I use my water baby?

The great thing about the water baby is that it can be used from 5.5 kg (12lbs) all the way up to 13 kg (29lbs)!  You’ll get lots of use out of your water baby.

It can be used daily during bath time, at the pool and even on vacation. 

Just remember that this is not an approved flotation device and you’ll need to keep your baby within arm’s reach and never leave him or her unattended at any time. Designed for use in calm, shallow water. Keep clear of anything that could potentially strike, damage or puncture the floatie.

We've included an Instructions and Precautions booklet with each floatie.  Be sure to read this so that you're all set to safely use your water baby before your first pool party!  It's super easy and we know that you can't wait to dive in. If you have any questions in the meantime, do not hesitate to get in touch.


Yes, they're cute, but what are the other benefits?

With water baby, babies are able to get fun and gentle exercise that allows for greater mobility that they just can’t get on land.  The water baby allows them free movement of their arms and legs.  As they’re moving, they are increasing their mobility and coordination skills, gaining confidence and independence, exploring and having fun!


Where can I buy a Water Baby floatie?

 
 
 
 
 
 

Did we miss your question?

You can always order from our website www.waterbaby.ca or pick one up in person at your favourite local baby store. You’ll find a list of our retail partners under the “info” tab.

Don’t see your favourite store on the list, let them know that you’d like to see water baby on their shelves! Just copy and paste this into an email to them:

Hello,

Your shop is one of my favourites and I would love to introduce you to one of my favourite brands: Water Baby. Water Baby neck floaties are the greatest toy to hit bathtubs since the rubber ducky! I would be so excited to see them available in your store(s). You can learn all about these baby floaties at www.waterbaby.ca.

Please contact Water Baby directly at orders@waterbaby.ca if you have any additional questions.

Thank you!


Email us at hello@waterbaby.ca